You pay for the time your AI assistant spends on the phone, not for the number of calls. Monthly with no commitment, or yearly for less.
Prices shown with monthly billing, no commitment.
Yearly: 3 months free until November 15.
For one person handling the phone.
€49excl. VAT / month
No commitment, cancel anytime
Choose Start100 minutes per month, about 50 calls. Then €0.44 excl. VAT per minute.
30-day guarantee, full refund
Most popular
For a small team, connected to its tools.
€129excl. VAT / month
No commitment, cancel anytime
Choose Pro350 minutes per month, about 175 calls. Then €0.39 excl. VAT per minute.
Everything in Start, plus:
30-day guarantee, full refund
For a front desk that rings all day.
€329excl. VAT / month
No commitment, cancel anytime
Choose Scale1,000 minutes per month, about 500 calls. Then €0.35 excl. VAT per minute.
Everything in Pro, plus:
30-day guarantee, full refund
EnterpriseCustom, from 2,000 minutes per month: multiple numbers, unlimited users, integrations built for your tools.
Request a quoteSlide the cursor to the number of calls your line gets per day: the ruler shows which plan fits you, extra minutes included.
At 5 calls per day, Start comes to about €102 excl. VAT per month.
≈ 220 minutes per month. €49 plan, 100 min included, plus 120 extra min (€53).
22 working days, 2-minute calls on average, monthly prices excl. VAT. This is not a quote.
What changes from one plan to the next, and everything that stays the same. The header follows you as you read.
| What’s included | Start€49 excl. VAT / month | Pro€129 excl. VAT / month | Scale€329 excl. VAT / month | EnterpriseOn quote |
|---|---|---|---|---|
| Calls | ||||
| Included minutes per month | 100 | 350 | 1,000 | 2,000 and up |
| Each minute beyond the plan | €0.44 | €0.39 | €0.35 | On quote |
| Multiple numbers | Not included | Not included | Not included | Included |
| Your team | ||||
| Users, maximum | 1 | 2 | 5 | Unlimited |
| After every call | ||||
| Call summary by email | Included | Included | Included | Included |
| Detailed call log | Included | Included | Included | Included |
| Full dashboard | Included | Included | Included | Included |
| SMS confirmation and reminder to the caller | Included | Included | Included | Included |
| SMS without the Sylen mention | Not included | Included | Included | Included |
| The agent and your tools | ||||
| Standard Sylen agent | Included | Included | Included | Included |
| Calendar and 18 native integrations | Included | Included | Included | Included |
| Custom integrations | Not included | Not included | Not included | Included |
| API and webhooks (endpoints) | Not included | 3 | 10 | Unlimited |
| Coshy sessions per month | Not included | 1 | 3 | Custom |
| Security and commitment | ||||
| Encrypted data, GDPR, DPA included | Included | Included | Included | Included |
| Two-factor authentication | Included | Included | Included | Included |
| Setup fees | €0 | €0 | €0 | €0 |
| No commitment on monthly billing | Included | Included | Included | Per contract |
| Annual billing (12 months upfront) | Included | Included | Included | Per contract |
Enterprise, on quote from 2,000 minutes per month: multiple numbers, unlimited users and endpoints, custom integrations.
Torn between two plans? An advisor tells you which one is enough.
Talk to an advisor, 15 minYou judge on your real calls, and you ask for the refund without having to explain why: the first month on monthly billing, the whole year on annual billing.
The guarantee applies to a first subscription, once per company. Extra minutes already billed remain due.
You stop from your account, with no letter and no notice. Access stays open until the end of the paid period.
Call forwarding, set up once, canceled with a code. If you leave, nothing changes for your customers.
No installation, no line activation, no startup fee.
Online in about ten minutes, or an advisor sets it up with you in 15 minutes, at no extra cost.
Minutes, annual billing, cancellation, refunds, data: everything people ask us about pricing.
Start includes 100 minutes per month, about fifty two-minute calls: it’s the plan for one person on their own. Pro suits a small team or a phone that rings all day. You can switch plans in one click, at no cost. To estimate your volume, slide the cursor on the plan ruler or open the missed call calculator.
The simplest way is to hear it. Call the demo line at 01 62 04 55 66, day or night, and tell it your trade. The demo line speaks French. No keypad menu, no “press 1”: that’s what sets an AI virtual receptionist apart from a classic phone menu. The caller speaks normally, and your AI assistant says at the start of the call that it is an AI.
Nothing gets cut off: extra minutes are billed at €0.44 per minute excl. VAT with Start, €0.39 with Pro and €0.35 with Scale. If it keeps happening, you move up to the next plan in one click.
You pay twelve months in advance. Normally, two months are free: €490 excl. VAT for Start, €1,290 for Pro, €3,290 for Scale. Until November 15, 2026 at 11:59 PM (Paris time), the fall offer makes it three: €441 excl. VAT for Start (€36.75 per month), €1,161 for Pro (€96.75 per month), €2,961 for Scale (€246.75 per month). Included minutes stay monthly. If Sylen isn’t right for you, the full year is refunded within 30 days.
Yes. You cancel from your Sylen account, with no fees and no notice period. On monthly billing, there is no commitment period. On annual billing, the paid year remains due, except during the first 30 days, when it is refunded in full. Your access stays active until the end of the paid period.
During the 30 days after your first payment, you request the refund from your account or by email, no reason needed. You get back the first month on monthly billing, or the whole year on annual billing (fall offer included), in euros, to your payment method, within 14 days. Extra minutes already billed remain due. The guarantee applies to a first subscription, once per company.
No, they are included in every plan, with no counter. When your AI assistant books, moves or cancels an appointment, it offers the caller an SMS confirmation, then a reminder the day before. The SMS is sent under your business name and gives your number for changing the appointment. You can turn them off at any time; from Pro, you can also remove the Sylen mention.
No. No installation or activation fees: you only pay for your subscription. Setup is done online in about ten minutes, or an advisor does it with you, at no extra cost.
Yes. Service data is processed in compliance with the GDPR, encrypted in transit and at rest, and two-factor authentication is included in every plan. No audio recording of calls is kept: only the transcript and the summary are stored, for 12 months at most. Our subprocessors are listed, with their country, in our privacy policy.
No, the prices shown exclude VAT. The 20% French VAT applies to private individuals in France and to businesses not registered for VAT. VAT-registered businesses can reclaim it.